Data protection

In the following we will inform you about the type, scope and purpose of the collection and use of personal data on our website. The content is based on the EU Data Protection Regulation (DSGVO), as the data protection provisions of the German Telemedia Act (TMG) will no longer apply from 25 May 2018.

We at OSTHUS pay great attention to the protection of your personal data. We therefore treat your data with confidence and respect the privacy of our visitors and customers.

If you wish to use our services, e.g. use the contact form, it may be necessary to provide personal data. In this case we assure you that we only process this information for the purpose for which it was given to us.

All employees will be bound to confidentiality and compliance with the provisions of the Federal Data Protection Act and, with effect from 26 May 2018, the European Data Protection Reulations (DSGVO).

Our employees regularly take part in IT security and data protection training courses to further raise their awareness.

Name and contact details of company as well as company data protection officer

This data protection information applies to data processing processes at:

OSTHUS GmbH (hereinafter: OSTHUS),
OSTHUS GmbH, Eisenbahnweg 9-11, 52068 Aachen, GERMANY

OSTHUS has a company data protection officer who can be contacted at

SecureDataService, Dipl. Ing. (FH) Nicholas Vollmer
St.-Johannes-Str. 112
41849 Wassenberg, Germany

Telefon : +49 (0)2432 / 93 44 20 - 0
eMail:  datenschutzbeauftragter.osthus@securedataservice.de


Applicable law

German law applies exclusively to the use of the website.


Contents, design and structure are the property of OSTHUS GmbH and protected by copyright. Duplication or use of texts, parts of texts, pictures or logos requires the prior consent of OSTHUS GmbH.

Exclusion of warranty

The contents of the OSTHUS website have been carefully checked and are based on the current status.

Despite constant revision of the website, no liability or guarantee can be assumed for the up-to-dateness, correctness and completeness of the information provided. The documents and graphics provided on the website may contain inaccuracies and typographical errors. OSTHUS therefore reserves the right to correct and update documents and graphics at any time and without prior notice.

Links to other websites

The OSTHUS website contains links to other websites. We have no influence on whether the operators of other websites comply with data protection regulations.

As a provider, OSTHUS is responsible for its own content in accordance with general laws. Links to contents provided by other providers are to be distinguished from these own contents. OSTHUS accepts no responsibility for external content that is provided for use via links and that is specially marked and does not adopt its content as its own. For illegal, erroneous or incomplete contents as well as for damages arising from the use or non-use of the information, only the provider of the website to which reference is made liable.


Unless mandatory legal regulations or other express agreements to the contrary exist, OSTHUS accepts no liability for any direct, indirect damage, consequential damage or other damage resulting from the use of this or a linked website.

Data processing

When you visit our website, the following data is collected and used for the purpose of delivering websites:

  • IP address (The collection of the IP address is necessary so that the web server can send you the desired data.)
  • The port through which you request the data (this information is automatically sent by your browser. Via this port you will get the desired website.
  • The requested data (Which file do you request? In which subdirectory is it located?)
  • The referring website (some browsers also send the URL of the previously used website each time they are called up.)
  • Name of the browser you are using to surf the Internet (this information is automatically sent by your browser. We may use this information to improve the visual presentation of the content. Your browser may also send other information, e.g. about installed programs)
  • The status of the request (Here we can see whether the desired website exists and could be successfully delivered to you.)#
  • Date and time (We can make a temporal assignment and use this to locate technical problems, for example.
  • Miscellaneous: For the sake of completeness, your browser may send additional data to our web server (browser name, screen resolution, etc.). Naturally, we have no influence on this.

The data described above is only stored in the web server’s memory for fractions of a second. This process is technically absolutely necessary to make a website available; therefore we have a “legitimate interest” within the meaning of Article 6 (1f) DSGVO. The web server is located at a European provider.

Due to the nature of the Internet, this data is inevitably processed on a large number of servers until your request arrives on our web server; therefore, collection and use is also possible in “third countries” (e.g. the USA). Our company has no influence on this process.

The above data is additionally stored in the form of log files for a limited time in order to analyze possible technical problems (or hacker attacks). We keep these log files for 7 days and only view these information if there are problems or attacks. These log files are important in order to prove the criminal behavior to the prosecution authorities; in this respect, we have a “legitimate interest” in the sense of Article 6 (1f) DSGVO.

Contact form

If you have any questions, we offer you the opportunity to contact us using the contact form provided on the website. A valid business email address is required so that we know who has sent the request and to allow us to respond. Supplementary information can be provided voluntarily. The data will be processed for the purpose of contacting you according to Article 6 (1f) DSGVO based on your voluntary consent.

Your business contact information which is collected by the contact form is stored and processed for promotional communication from OSTHUS. By ticking the box on the contact form, you have given consent to use your data for promotional services. This allows OSTHUS to store, process and use your data for promotional communication (provision of Whitepapers, Newsletters, Webinars, Promotional Materials, Events). If you no longer wish to receive advertising oriented towards your interests, you can object at any time and with effect for the future by using the unsubscribe function or sending an email to media@osthus.com.

When filling out a form on our website, the following mandatory data is collected and processed / saved:

  • First name
  • Last name
  • Email address

The purpose of collecting and processing this data is to be able to process and answer your contact request.

In addition, there is an option to provide further personal data. These optional data are:

  • Country
  • Job Title
  • Phone number

The additional data that you optionally provide serves to improve communication with you and make it more specific. We want to make sure that the information we send to you is of relevance.

When registering or downloading content

As part of our Thought leadership approach, we have made it our mission to share knowledge by providing high-quality content to our contacts. This content can be in form of webinars, whitepapers, or other resources. We ask our contacts to enter their personal credentials before accessing these files (so-called ‘gated content’). The personal data we capture is used in order to learn about a visitor’s interests and informing them of additional content that might be of relevance.

When filling out a form to access gated content, the following mandatory data is collected and processed / saved:

  • First name
  • Last name
  • Email address
  • Company Name
  • Job title
  • Country

In addition, there is an option to provide further personal data. These optional data are:

  • Phone number

Disclosure of data to third parties

In the following cases, it may be necessary to pass on your data in compliance with strict contractual and legal requirements:

  • To external service providers for data processing: If service providers come into contact with personal data of our customers, this takes place within the scope of a so-called order processing. OSTHUS remains responsible for the protection of your data even in this case. The service provider works exclusively in accordance with our instructions, which we ensure through strict contractual regulations, technical and organisational measures and supplementary controls.
  • Due to legal obligation: In certain cases we are legally obliged to transmit data to a requesting state authority. We will not pass on any further data to third parties unless you have given your express consent.

Integration of Google Maps  

We offer you a convenient way to plan your journey to our company. For this we link to Google Maps. As soon as you access this site, your IP address is sent to Google. This is a US company, so data is sent outside Europe. If you enter your own data on this map (e.g. your own place of residence), this data will also be transmitted.


Like many other websites, our company also uses “cookies”. Cookies are small text files that are transferred from a website server to your hard drive.

These are files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not damage your device nor do they contain any viruses, Trojans, or other malware.

The use of cookies serves on the one hand to make your website visit more targeted, e.g. we use so-called session cookies to recognize that you have already visited individual pages of our website. These will be deleted automatically after leaving our site. In addition, we also use temporary cookies that are stored on your end device for a specified period to optimize website user-friendliness. If you revisit our site, the site will automatically recognize that you have already been with us and what entries and settings you have made so that you do not have to re-enter them.

The data processed by cookies is required for the mentioned purposes to protect our legitimate interests and those of third parties pursuant to Article 6 (1f) DSGVO. Most browsers automatically accept cookies.

You can block the use of cookies directly in your browser configuration. However, by blocking the use of cookies you may not be able to access all parts of our website, or you may find that some functionality is reduced or missing.

We differentiate between cookies that are essential for the technical functions of the website and optional cookies.

In order for you to be able to specify your desired data protection settings for visiting our website as individually as possible, we give you the opportunity to set your preferences according to the following categories.

Necessary Cookies
Necessary cookies enable core functionality. The website cannot function properly without these cookies and can only be disabled by changing your browser preferences.

Analytical Cookies
Analytical cookies help us to improve our website by collecting and reporting information on its usage.

Marketing Cookies

These cookies may be used to help us build a profile of your interests. They do not store directly personal information but are based on uniquely identifying your browser and internet device. Please note no personal data is stored by OSTHUS.

Analysis Tools

Tracking tools

The tracking measures listed below are used by us and carried out based on Art. 6 §1 of the GDPR. With the tracking measures used, we want to ensure that our website is designed to meet requirements and is continually optimized.

We use the tracking measures to statistically record the use of our website and to evaluate page visits for the purpose of optimizing our offer. These interests are considered justified and are in accordance with the before mentioned provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools.

Google Analytics
For the purpose of demand-oriented design and continuous optimization of our pages, we use Google Analytics, a web analysis service provided by Google Inc. (https://about.google/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). In this context, pseudonymized user profiles are created and cookies (see section cookies)are used. The information generated by the cookie about your use of this website (Browser type/version, the operating system used, Referrer URL, Host name of the accessing computer (IP address), Time of the server request are transferred to a Google server located in the U.S. and stored there. The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and demand-oriented design of these Internet pages.

This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf of the company. Under no circumstances will your IP address be merged with other data from Google. The IP addresses are anonymized so that an assignment to a specific individual is not possible (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en). As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie is set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device.

If you delete the cookies in this browser, you must set the opt-out cookie again. Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=en).

Google AdWords Conversion Tracking

We use Google Conversion Tracking to statistically record and evaluate the use of our website for the purpose of optimization. Google AdWords will set a cookie (see section cookies) on your computer if you have accessed our website via a Google ad.

These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the AdWords customer’s website and the cookie has not yet expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this page. Each AdWords customer receives a different cookie. Cookies can therefore not be traced via the websites of AdWords customers. The information collected using the conversion cookie is used to compile conversion statistics for those AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.

If you do not wish to participate in the tracking process, you can also reject the setting of a cookie required for this – for example using a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the “www.googleadservices.com” domain. Google’s privacy policy for conversion tracking can be found here (https://services.google.com/sitestats/de.html).

Social Media Plug-ins

We use a social plug-in for the social network Twitter and LinkedIn on our website based on Article 6 (1f) DSGVO in order to raise the awareness of our company. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for data protection-compliant operation must be guaranteed by the respective provider.

The integration of this plug-in by us takes place in the way of the so-called two-click method in order to protect our website visitors in the best possible way.


Our website contains plugins of the short message network of Twitter Inc. integrated. You can recognize the Twitter plugins by the Twitter logo on our site. An overview of tweet buttons can be found here (https://about.twitter.com/resources/buttons).

When you access a page of our website that contains such a plugin, a direct connection is established between your browser and the Twitter server.

For more information, please see the Twitter Privacy Policy (https://twitter.com/privacy).


Our website contains plugins of the short message network of LinkedIn Inc. integrated. You can recognize the LinkedIn plugins by the LinkedIn logo on our site. An overview of LinkedIn buttons can be found here (https://brand.linkedin.com/downloads).

When you access a page of our website that contains such a plugin, a direct connection is established between your browser and the LinkedIn server.

For more information, please see the LinkedIn Privacy Policy (https://www.linkedin.com/legal/privacy-policy).

Rights of the parties concerned            

You have the right to be informed about your personal data processed by us, its origin and recipient as well as the purpose of storage and also to have your data deleted and passed on to third parties.

You can revoke your consent to the use of your personal data at any time. We would like to point out that we also in this case remain entitled to process the personal data if this is necessary for the purposes of fulfilling a contract concluded with you. The same applies if you have given your consent to the processing of your data to third parties and we process your data as agreed on behalf of this third party, as well as if the processing is required by law or is required by a court or an authority.

Of course, you have numerous personal rights which we would like to fulfill:

  • Information: We fulfill our obligation to provide information in this data protection declaration.
  • Correction: You may request a correction of incorrect data.
  • Deletion: You can request the deletion of your data if the numerous exceptions to the DSGVO do not apply.
  • Limitation of processing: You may request that your data no longer be actively used (e.g. if you doubt the accuracy of the data).
  • The right to object to our “legitimate interests: If in your individual case there are overriding interests that outweigh our operational interests, you can object to the processing. In many cases this can be done via an “opt-out”.
  • Data transferability: If you actively provide data and the legal basis of the processing is (a) your consent or (b) our contractual relationship, you may request that we provide this data to you in electronic form.

If you wish to make use of your rights as a data subject, please contact us by e-mail or post using the contact details given in the imprint.

Contacting us about data protection

You are welcome to contact us for data protection questions. There are two ways to do this:

  1. Do you have general questions or concerns about data protection? Then send us an e-mail to info [äät] osthus.com. Your e-mail will be forwarded to special employees in our company. (Please replace the”[äät]” with “@”.) This way we can support you quickly and unbureaucratically. Alternatively, you can also contact us using the contact details shown in the imprint.
  2. Would you like to contact our data protection officer? Then write him an e-mail to datenschutzbeauftragter.osthus[äät] securedataservice.de. (Please replace the”[äät]” with “@”.) You can also reach Mr. Nicholas Vollmer by telephone +49 (0)2432 / 93 44 20 - 0) or by post (St.-Johannes-Str. 112, 41849 Wassenberg). Your request will be treated confidentially.

Your right of complaint in data protection matters

If you believe that OSTHUS does not process your personal data in accordance with the requirements described herein or with the data protection laws applicable in the EEA, you have the right of appeal to the responsible data protection supervisory authority pursuant to Article 77 DSGVO

You can file a complaint at any time with the data protection authority of the state of NRW or the EEA member state in which you are domiciled. The contact details of the Data Protection Authority of the State of North Rhine-Westphalia are as follows: LDI NRW, Cavalleriestr. 2-4, 40213 Düsseldorf, GERMANY, Tel. 0049-211-38424-0, www.ldi.nrw.de 

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